To Add Notes to a Communication

Follow these steps to add note to a Communication:

Open the Communication to which you want to add notes.
From the Actions menu, select Create new note.

The Create New Note Dialog appears.
Enter a Title for the note.
Note: This field is required.
Select a Category for the note. The choice can be Low, Medium, or High.
Note: This field is required.
In the Content box, describe the note.
Note: This field is required.
When you are finished, click Save. The note appears in the list.
Repeat Steps 2 to 6 for each note that you want to add to the Communication.